Comfort Insurance & Aviva
The association between Comfort Insurance and Aviva goes back over many years. When a scheme for motorhome and campervan insurance was first being considered in the mid-1990’s, Aviva (known then as Norwich Union) was the first insurer we consulted. Before long the Comfort Motorhome and Campervan Scheme was up and running.
Comfort Insurance has always tried to be one step ahead of the market, and a close relationship with the insurer is essential in keeping up with new developments. As the scheme grew to become a market leader, it did so because of the active involvement and support of the insurer.
Over the years, this joint relationship has earned Comfort Insurance numerous awards for both cover and service, and continues to do so, resulting in 12 wins of “Motorhome Insurance Provider of the Year” by What Motorhome Magazine
In recent years insurers have tended to focus increasingly on their core products. This has meant that some “niche product” areas have been re-assessed as to how they should be marketed and administered. Motorhome and campervan insurance is an example of this re-assessment process. For many years Aviva (Norwich Union) has treated motorhomes and campervans much as they would any private car, without dealing with any specific needs of this niche market.
Over time it has become clear that the needs of motorhome and campervan owners are better served by a dedicated product that takes into account the additional covers and benefits that go with leisure vehicle ownership. Given the long association with Comfort Insurance, it was considered a “good fit” by Aviva to delegate the administration of this segment of the market to a specialist who already had a suitable, proven product. As a result, business originally written by Aviva Direct, together with any new inquiries received by them, is now passed to Comfort so that customers can have the benefits of a specialist policy.
The Horizon Motorhome & Campervan Policy and Twilight Campervan Policy from Comfort is the result of long discussions with Aviva to ensure that both new and existing customers get the benefits of continued cover with Aviva, but with the added features of a specialist motorhome policy, including:
- Increased personal belongings cover
- Generator cover
- Gas explosion cover
- Cover for awnings and camping equipment
- 365 days foreign use
- The option to select full UK & European breakdown
